how can we help?

do you have a phone number?

I'm having trouble logging in

how do I update the email address on my account?

I’m not receiving emails from graze, what do I do?

how do I unsubscribe from graze emails?

how do I cancel deliveries of my subscription boxes?

is there a deadline for changing or cancelling an order?

where can I view my orders?

can I have more than one recurring subscription order in place?

how do I postpone my subscription boxes if I'm away for a week?

can I change or cancel a shop order once it has been placed?

when should I expect my snacks to arrive?

my box hasn't arrived. What should I do?

do I need to be in to receive my snacks?

how do I change my delivery address?

where do graze deliver to?

are your punnets recyclable?

is graze suitable for people with allergies?

I'm vegan, can I graze?

I’m vegetarian, can I graze?

where can I find the ingredients for each snack?

how long will I have to enjoy my snacks when they arrive?

what do the best before dates on my snacks mean?

what payment methods do you accept?

do you accept PayPal?

where can I see payments I've made?

why has my payment failed?

can I return my snacks for a refund?

when is payment taken for my boxes?

how do I use a promotion code?

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