Last update: 30 July 2019
what are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by us are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the Site (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
how long do cookies last?
A number of cookies we use last only for the duration of your web session and expire when you close your browser (session cookies). Other cookies are used to remember you when you return to the Site and will last for longer (persistent cookies). Although they do identify a user's computer, cookies cannot be used by a third party to personally identify users.
We use persistent and session cookies and other tracking technologies to: (a) analyse the usage of our Services; (b) customise the Services to your preferences (if applicable); and (c) control the advertising displayed by the Services.
The types of cookies and examples of specific types of first and third party cookies served through our Site and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Website you visit):
|Types of Cookie||Who serves these cookies|
|Essential website cookies: These cookies are strictly necessary to provide you with services available through our Site and to use some of its features, such as access to secure areas.||
|Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Site but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.||
New Relic Data
|Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Site is being used or how effective are marketing campaigns are, or to help us customise our Site for you.||
|Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.||
|Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Site through third party social networking and other websites. These cookies may also be used for advertising purposes too.||
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Site or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Site to another, to deliver or communicate with cookies, to understand whether you have come to our Site from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Site. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.
how can i control cookies?
Most web browsers automatically accept cookies but, if you prefer, you can set your browser to disable cookies or to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
Please note however, that by blocking or deleting cookies used on the Site you may not be able to take full advantage of the Site as it may impair your use of or prevent access to some areas, including taking advantage of special offers and vouchers. If you do leave cookies turned on, please take care to sign off when you are finished if using a shared computer.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser.
how often will you update this cookie statement?
The date at the top of this Cookie Statement indicates when it was last updated.
where can i get further information?
Data Privacy Team c/o Head of Customer Services
4 Heron Square